The incidents involving deceptive third-occasion service providers do not align with our commitments or values.
The doc below particulars the common insurance policies and techniques for on-line screening. Your system can have extra prerequisites, which you'll come across in other places on this web site.
Most issues might be avoided by finishing a procedure take a look at and making sure that you choose to satisfy all program prerequisites beforehand of tests. Common concerns consist of an unreliable Connection to the internet and 3rd-social gathering programs looking to operate for the duration of your exam.
in case you come across these types of cases, remember to notify us straight away in the Formal electronic mail([email protected]) pointed out higher than or post a report through the Speak to sort on our Internet site.
If we haven't contacted you in half-hour, we could have misplaced connection for you. In these kinds of scenarios, remember to Call our customer support staff by using Pearson OnVUE assistance live chat. like a reminder, cellular gadgets should be held away from arm’s get to in the course of the tests classes.
Familiarizing on your own with this data might help your entire screening experience go smoothly—from checking in to logging out.
We strongly endorse that candidates verify that every one purposes happen to be shut and that there's a ample and dependable Connection to the internet previous to tests new a person.
make sure your Personal computer and Web go the pre-Examination procedure examination. obvious your desk/workspace of prohibited items and prep your devices. Get the ID able to current. evaluation our Exam principles /
A. This differs by exam method. be sure to evaluation your plan’s processes to learn when and where you can obtain your score report.
A. Each and every Examination method establishes its have crack guidelines. When your system makes it possible for breaks, you’ll find that information in This system-certain insurance policies segment of this web site.
Your headshot is retained indefinitely to be used on score studies. For precise questions or requests, be sure to Be happy to contact your neighborhood federal government agency or our operations workforce at
If you do not have your card number, wait right up until questioned if you would like to make use of your social stability variety, day of start and PIN.
A. for the reason that scratch paper or Be aware boards aren't authorized when getting an OnVUE exam, some Test applications enable you to use a built-in electronic whiteboard to perform scratch get here the job done or choose notes.
it is possible to choose to call our customer care hotline for Expert soon after-gross sales support engineers to assist you in resolving this concern.